All merchandises in heduparts are stated non-refundable unless there are more information or warranty are stated by our sellers
The refund can be accepted only with following reason:
1. There are mutual agreement between sellers and buyers before the merchandises are paid by buyers. Mutual agreement can be stated in message chatlog.
2. Items in the order were received but not as described: If you have issued a refund for the incorrect items, submit a screenshot of the proof or any photos. If you disagree with the complaint, submit your side of the story with any documents and/or photos to support your case.