All merchandises in heduparts are stated non-refundable unless there are more information or warranty are stated by our sellers.
The refund can be accepted only with following reason:
- There are mutual agreement between sellers and buyers before the merchandises are paid by buyers. Mutual agreement can be stated in message chatlog.
- : If you have issued a refund for the incorrect items, submit a screenshot of the proof or any photos. If you disagree with the complaint, submit your side of the story with any documents and/or photos to support your case.